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Terms/Condition

1. scope of application

For all orders via our online shop by consumers and entrepreneurs the following terms and conditions apply.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

In relation to entrepreneurs, these General Terms and Conditions shall also apply to future business relations without us having to refer to them again. If the entrepreneur uses conflicting or supplementary General Terms and Conditions of Business, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

2. contracting party, conclusion of contract

The purchase contract is concluded with Duckshop - Bernfried Warning.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. By clicking on the order button you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order is sent by e-mail immediately after sending the order.

When the contract with us is concluded depends on the payment method you have chosen:

Invoice
We accept your order by sending an acceptance declaration in a separate e-mail or by delivering the goods within two days.

Prepayment
We accept your order by sending you a declaration of acceptance in a separate e-mail within two days, in which we provide you with our bank details.

Credit card
When you place your order, you simultaneously send us your credit card details. After your legitimation as a legitimate cardholder, we request your credit card company to initiate the payment transaction and thereby accept your offer.

PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

PayPal Plus
Within the framework of the payment service PayPal Plus we offer you different payment methods as PayPal Services. After placing the order you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. The contract with us is thereby concluded.

Sorfort by Klarna
After submitting the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment order. The contract with us is thereby concluded.

Amazon Pay
During the ordering process you will be redirected to the website of the online provider Amazon before the order process in our online shop is completed. There you can select the delivery address and payment method stored at Amazon and confirm the payment instruction to Amazon. You will then be redirected to our online shop where you can complete the order process. After submitting the order, we request Amazon to initiate the payment transaction and thereby accept your offer.

Apple Pay
During the ordering process you will be redirected to the website of the online provider Apple. There you can enter your payment details and confirm the payment order to Apple. After placing the order in the shop, we will ask Apple to initiate the payment transaction and thereby accept your offer.

Cash payment on collection
We accept your order by sending an acceptance declaration in a separate e-mail within two days.

3. contract language, contract text storage

The language available for the conclusion of the contract is German or English.

The text of the contract is not stored by us.

4. terms of delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers.

In principle, you have the possibility to pick up your order at Bernfried Warning - Duckshop, Passkamp 16 , 46414 Rhede, Germany during the business hours stated below: On weekdays from 10:00 a.m. to 5:00 p.m..

5. payment

In our shop, the following payment methods are available to you:

Prepayment
If you choose the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.

Credit card
When you place your order, you provide your credit card details. Once you have been legitimated as the legitimate cardholder, the payment transaction will be carried out automatically and your card debited.

PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, authenticate with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.

PayPal Plus
Within the framework of the payment service PayPal Plus we offer you different payment methods as PayPal Services. You will be forwarded to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instruction to PayPal.

If you have chosen the payment method PayPal, you have to be registered there to be able to pay the invoice amount or you have to register first and legitimize with your access data. The payment transaction is automatically processed by PayPal immediately after confirmation of the payment order. You will receive further information during the ordering process.

If you have chosen the credit card payment method, you do not need to be registered with PayPal to pay the invoice amount. The payment transaction will be carried out immediately after confirmation of the payment order and after your legitimation as a legitimate cardholder by your credit card company at the request of PayPal and your card will be charged. You will receive further information during the ordering process.

If you have chosen the payment method direct debit, you do not need to be registered with PayPal to pay the invoice amount. With confirmation of the payment order you give PayPal a direct debit mandate. You will be informed by PayPal about the date of the account debit (so-called prenotification). By submitting the direct debit mandate immediately after confirmation of the payment instruction, PayPal asks its bank to initiate the payment transaction. The payment transaction is executed and your account is debited. You will receive further information during the ordering process.

Sofort by klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, prove your identity accordingly and confirm the payment order to us. You will receive further information during the ordering process. The payment transaction will be executed immediately afterwards by Sofort and your account will be debited.

Amazon Pay
During the ordering process you will be redirected to the website of the online provider Amazon before the order process in our online shop is completed. In order to be able to process the order process and pay the invoice amount via Amazon, you must be registered there or first register and authenticate yourself with your access data. There you can select the delivery address and payment method stored at Amazon, confirm the use of your data by Amazon and the payment instruction to us. You will then be redirected to our online shop where you can complete the order process.
Immediately after dispatch of the goods, we request Amazon to initiate the payment transaction. The payment transaction is automatically carried out by Amazon. You will receive further information during the ordering process.

Apple Pay
In order to pay the invoice amount via Apple Pay, you must use the "Safari" browser with which service provider Apple is registered, have activated the Apple Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after the order is placed. You will receive further information during the ordering process.

Invoice
You pay the invoice amount after receiving the goods and the invoice by bank transfer to our bank account. We reserve the right to offer the purchase on account only after a successful credit assessment.

Cash payment on collection
You pay the invoice amount in cash when you pick up the goods.

6. warranty and guarantees

The statutory liability for defects shall apply. Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.

7. dispute settlement

The European Commission provides an Online Dispute Resolution (OS) platform, which you can find here https://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

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